BFA Global blogs provide fresh thoughts on topical themes within our Areas of Work, distill points from our major publications, and provide an opportunity for our experts to dive deeper into key aspects of our portfolio.

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How to design PAYGo operational models to improve repayment

There has been a lot of work exploring why some pay-as-you-go (PAYGo) solar customers stop paying after they are initially granted a loan, most of which has focused on the customer and challenges they encounter, for example, short-term cash flow … Continue reading →

Finbots for Shopkeepers Series 

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Chai, Chapatis and the Propensity for Success: How big data can help small hustles

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Promising AI Applications to Help Shopkeepers Manage Business

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Visiting a Merchant Shop in Kibera in VR

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A Day in the Life of a Shopkeeper

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Who are the Small Merchants Who Make a Real Living Instead of Just Making Some Extra Money?

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Getting the Timing Right: The Life Cycle of a Small Shop in Africa

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Making Business Work for Dukas

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What if We Offered Business Support to Small Merchants Over WhatsApp?

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Micro-consulting: Using WhatsApp Groups to Support Agents

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How Small Merchants Use Social Media to Sell Online in Africa

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Beyond Marketing: Generating Trust to Sell Online

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Uber and Taxify in Africa: Good Work or a Race to the Bottom?

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Let’s Be Real: The Informal Sector and the Gig Economy are the Future, and the Present, of Work in Africa

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Can Africa Show How Gig Workers Get a Fair Share in the Digital Economy?

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What Happens on Uber Should Stay on Uber

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Making Digital Commerce a Positive Force for Good Work in Africa

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Lean user research: How Diin sequenced data analysis and user interviews to generate insights

Co-authored with Javier Linares Startups typically chase growth by acquiring more and more customers. It is tempting to interpret more customers as a signal that your product is working. But, as we have discussed before, startups need to be more … Continue reading →