Insights

Artificial Intelligence: Practical Superpowers
With knowledge comes power. Artificial intelligence (AI) is a powerful way to harness data into knowledge and into action. For financial services providers in Africa, the real value of AI and its forms, such as machine learning, lies in practical … Continue reading →

Building an Inclusive Digital Payments Ecosystem: The Way Forward
This Diagnostic Report by UN-based Better Than Cash Alliance and BFA Global, assesses Ghana’s progress to date, and sets out specific policy recommendations that can accelerate Ghana’s journey toward a more digital economy. The report draws on a fast-growing body of … Continue reading →

Accelerating Inclusive Fintech – Catalyst Fund
2017 has been a busy and fruitful year for us here at Catalyst Fund. We’re excited to share the companies we’re working with and what we learned from providing our hands-on and tailored advisory work to inclusive fintech companies in … Continue reading →

FIBR – How are FIBR and PEGAfrica building viable PAYGo businesses and their agents?
FIBR worked with PEGAfrica to develop an agent sales app to improve how they can target, manage and intervene in serving their PAYGo customers.
Publications
Our publications library offers a variety of insights such as briefs, white papers, and reports. Informed by our suite of services (e.g., Financial Diaries, qualitative research, strategic advisory, et al.), our experts develop these insights with the purpose of advancing a particular area of thinking within the sector.
Blogs
BFA Global blogs provide fresh thoughts on topical themes within our Areas of Work, distill points from our major publications, and provide an opportunity for our experts to dive deeper into key aspects of our portfolio.
Video + Podcasts
We make it a point to reflect on the impact we have made, and capture it via the lens and our voices. We have been able to produce some customer-centric videos and podcasts to capture their stories – see them here.
Infographics
Our library of infographics translate BFA Global’s on-the-ground research into visual representations that can be utilized as resources for a variety of stakeholders. They capture a project or investigation’s background, methodology, and key insights in a concise and visually engaging format.

New
Fibr test Related posts: The power of flexibility: How innovative payment models can expand access to energy services Fibr test Making Business Work for Dukas Getting the Timing Right: The Life Cycle of a Small Shop in Africa PAYGo Solar: … Continue reading →

Fibr test
Related posts: The power of flexibility: How innovative payment models can expand access to energy services New Making Digital Commerce a Positive Force for Good Work in Africa What Happens on Uber Should Stay on Uber Let’s Be Real: The … Continue reading →

Test
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R2A white paper
Related posts: THE REGTECH FOR REGULATORS (R²A) PROCESS: GIVING FINANCIAL AUTHORITIES SUPERPOWERS

The growing “pull” of income generation through platforms
In this Briefing Note David Porteous, BFA Global Founder and Chair – picks up the storyline around the income-generative characteristics of superplatforms. This attribute is not exclusive to superplatforms but can apply to digital work platforms of all kinds. In … Continue reading →

Revisiting superplatforms and their implications – FIBR briefing note
In the second FIBR White Paper, published in 2017, Olga Morawcynzski and David Porteous made the bold claim that “superplatforms” were coming to financial markets in Africa and elsewhere, and that this would change the nature of financial inclusion. In … Continue reading →

How to design PAYGo operational models to improve repayment
There has been a lot of work exploring why some pay-as-you-go (PAYGo) solar customers stop paying after they are initially granted a loan, most of which has focused on the customer and challenges they encounter, for example, short-term cash flow … Continue reading →

Proven Strategies For Making Fintech Inclusive
Related posts: Accelerating Early-Stage Inclusive Fintech Startups

Accelerating Early-Stage Inclusive Fintech Startups
Related posts: Proven Strategies For Making Fintech Inclusive

FIBR AI Gallery
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Finbots for Shopkeepers Series
Related posts: Making Digital Commerce a Positive Force for Good Work in Africa What Happens on Uber Should Stay on Uber How Small Merchants Use Social Media to Sell Online in Africa Micro-consulting: Using WhatsApp Groups to Support Agents What … Continue reading →

Chai, Chapatis and the Propensity for Success: How big data can help small hustles
Related posts: Making Digital Commerce a Positive Force for Good Work in Africa What Happens on Uber Should Stay on Uber How Small Merchants Use Social Media to Sell Online in Africa Micro-consulting: Using WhatsApp Groups to Support Agents What … Continue reading →

Promising AI Applications to Help Shopkeepers Manage Business
Related posts: Making Digital Commerce a Positive Force for Good Work in Africa What Happens on Uber Should Stay on Uber How Small Merchants Use Social Media to Sell Online in Africa Micro-consulting: Using WhatsApp Groups to Support Agents What … Continue reading →

Visiting a Merchant Shop in Kibera in VR
Related posts: Making Digital Commerce a Positive Force for Good Work in Africa What Happens on Uber Should Stay on Uber How Small Merchants Use Social Media to Sell Online in Africa Micro-consulting: Using WhatsApp Groups to Support Agents Promising … Continue reading →

A Day in the Life of a Shopkeeper
Related posts: Making Digital Commerce a Positive Force for Good Work in Africa What Happens on Uber Should Stay on Uber How Small Merchants Use Social Media to Sell Online in Africa Micro-consulting: Using WhatsApp Groups to Support Agents Promising … Continue reading →

Who are the Small Merchants Who Make a Real Living Instead of Just Making Some Extra Money?
Related posts: Making Digital Commerce a Positive Force for Good Work in Africa What Happens on Uber Should Stay on Uber How Small Merchants Use Social Media to Sell Online in Africa Micro-consulting: Using WhatsApp Groups to Support Agents Promising … Continue reading →

Getting the Timing Right: The Life Cycle of a Small Shop in Africa
Related posts: Making Digital Commerce a Positive Force for Good Work in Africa What Happens on Uber Should Stay on Uber How Small Merchants Use Social Media to Sell Online in Africa Micro-consulting: Using WhatsApp Groups to Support Agents Promising … Continue reading →

Making Business Work for Dukas
Related posts: Making Digital Commerce a Positive Force for Good Work in Africa What Happens on Uber Should Stay on Uber How Small Merchants Use Social Media to Sell Online in Africa Micro-consulting: Using WhatsApp Groups to Support Agents Promising … Continue reading →

What if We Offered Business Support to Small Merchants Over WhatsApp?
Related posts: Making Digital Commerce a Positive Force for Good Work in Africa What Happens on Uber Should Stay on Uber How Small Merchants Use Social Media to Sell Online in Africa Micro-consulting: Using WhatsApp Groups to Support Agents Promising … Continue reading →

Micro-consulting: Using WhatsApp Groups to Support Agents
Related posts: Making Digital Commerce a Positive Force for Good Work in Africa What Happens on Uber Should Stay on Uber How Small Merchants Use Social Media to Sell Online in Africa What if We Offered Business Support to Small … Continue reading →